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Privacy Policy

Last updated: June 2025  ·  Sourceinfoweb, Indore, Madhya Pradesh

1. Introduction

Sourceinfoweb ("we", "our", or "us"), an authorized Tata Teleservices partner headquartered in Indore, Madhya Pradesh, India, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

2. Information We Collect

We may collect the following categories of information:

Personal Identification Information

Name, email address, phone number, company name, job title, and other information you voluntarily provide when filling out forms, contacting us, or registering for services.

Technical & Usage Data

IP address, browser type, operating system, pages visited, time and date of visit, referring URLs, and other diagnostic data collected automatically.

Communication Data

Records of communications between you and us, including emails, WhatsApp messages, phone call records (where permitted), and support tickets.

Business Information

Information about your business requirements, service preferences, and transaction history with us.

3. How We Use Your Information

We use the information we collect for the following purposes:

🎯

To Provide Our Services

To deliver, operate, maintain, and improve the services you have requested, including connectivity, cloud, cybersecurity, and communication solutions.

💬 To Communicate with You

We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, and Voice.

📊

To Analyse and Improve

To understand how visitors interact with our website, analyse trends, track usage, and improve our services, website performance, and user experience.

⚖️

To Comply with Legal Obligations

To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the rights, property, or safety of Sourceinfoweb, our clients, or others.

🔒

To Prevent Fraud and Ensure Security

To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, and to protect the security and integrity of our services.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Tata Teleservices: As an authorized partner, we may share relevant information with Tata Teleservices for providing their services to you, subject to their privacy policy.
  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering services, bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with other parties with your explicit consent.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security assessments.

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. We use the following types:

  • Necessary Cookies: Essential for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Preference Cookies: Enable the website to remember your preferences and settings.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

7. Your Rights

Subject to applicable Indian data protection laws, you have the following rights:

Right to AccessRequest a copy of the personal information we hold about you.
Right to RectificationRequest correction of inaccurate or incomplete information.
Right to ErasureRequest deletion of your personal information in certain circumstances.
Right to Withdraw ConsentWithdraw consent for marketing communications at any time.
Right to ObjectObject to processing of your information for direct marketing.
Right to Data PortabilityRequest transfer of your data in a structured, readable format.

To exercise any of these rights, contact us at info@sourceinfoweb.com.

8. Third-Party Links

Our website may contain links to third-party websites, including Tata Teleservices and partner platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection without parental consent, we will take steps to delete that information promptly.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy:

Sourceinfoweb
📍 Indore, Madhya Pradesh, India 📞 +91 75828 85143 ✉️ info@sourceinfoweb.com

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

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